Patients are encouraged to make an appointment with the doctor prior to arriving at the medical centre. However, this practice makes every effort to accommodate ‘walk in’ patients. We allocate 10-minute appointment slots, nonetheless,, delays are inevitable due to unpredictable nature of illness. This can be frustrating for you and equally stressful for the doctor. If you require extra time, eg more than one problem, surgical procedure, counselling or medical examination for work etc, please discuss the option of a long appointment with the receptionist prior to making an appointment.

Emergency/Urgent appointments will always be seen as priority. Please indicate the nature of emergency to the receptionist who will then inform the doctor. This may mean rearrangement of booked appointments. Patient co-operation on these occasions is appreciated.

After hours calls will be automatically be directed to locum services.